The Need-to-Know, Made Simple

OZO Gorge Town
Penang Hotel Policies

Bookings - ОЗО George Town Пенанг

Bookings

  • All room rates are subject to a total of 8% comprising service charge, SST (Sales & Service Tax) and RM2 local government tax, per room per night.
  • A Tourism Tax of RM10.00 per room per night will be collected from all non-Malaysian guests, in accordance with the Malaysian Government regulations. This tax is payable directly at the hotel upon check-in or check-out, and is not included in the room rate.
  • All reservations must be guaranteed by a major credit card. For credit card guarantees, the hotel requires the following written information: the cardholder’s name as it appears on the card, the card number, and the expiry date.
  • Full prepayment of room charges is required at the time of booking for non-refundable reservations. Payment for any additional services (e.g., F&B or incidentals) must be settled upon check-out. Charges will be made in Malaysian Ringgit (MYR). Credit card guarantee without prepayment – payment can be made upon check-in. All charges will be in Malaysian Ringgit (MYR).
  • No prepayment needed – Payment can be made at the hotel upon check-in. You will be charged in local currency.
Check-in & Check-Out - ОЗО George Town Пенанг

Check-in & Check-Out

  • Identification documents may include a passport, national ID card, or driver's license.
  • A deposit of RM50.00 per room per night for miscellaneous expenses is required upon check-in. This deposit serves as a security amount for any incidental charges during the stay and will be refunded at check-out, subject to hotel policies.
Children - ОЗО George Town Пенанг

Children

  • Complimentary baby cots are available upon request. All baby cots and extra beds are subject to availability.
  • Kids Eat Free, A maximum of 2 children under 5 years old will receive complimentary breakfast meal per room.
General - ОЗО George Town Пенанг

General

  • Wi-Fi is available in all areas and is free of charge.
  • Pets are not allowed.
  • Smoking is not allowed in any of our guest rooms. Dedicated smoking areas are available at designated outdoor areas.
ОЗО George Town Пенанг

166 Jalan Argyll, George Town, Penang 10050 Malaysia

Свяжитесь с нами

Телефон: +604 226 3737
Факс: +604 226 2488
запрос

Hotel policies
  • Bookings: All room rates are subject to a total of 8% comprising service charge, SST (Sales & Service Tax) and RM2 local government tax, per room per night.
  • Check-in & Check-Out: Identification documents may include a passport, national ID card, or driver's license.
  • Children: Complimentary baby cots are available upon request. All baby cots and extra beds are subject to availability.
Подробнее
Удобства
  • Бесплатный Wi-Fi
  • Круглосуточная стойка регистрации
  • Оборудование для людей с ограниченной мобильностью
кредитные карты

При регистрации заезда вас могут попросить предъявить кредитную карту, использованную для подтверждения бронирования.
visa master americanexpress alipaychina